Privacy Policy:

How we use your information

This privacy notice tells you what to expect when Reef Environmental Solutions Ltd collects personal information. It applies to information we collect about:

Website Visitors

Like most website operators, Reef Environmental collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Reef Environmental’s purpose in collecting non-personally identifying information is to better understand how Reef Environmental’s visitors use its website. From time to time, Reef Environmental may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Reef Environmental also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on reefenvironmental.co.uk blogs/sites. Reef Environmental only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Reef Environmental’s websites choose to interact with Reef Environmental in ways that require Reef Environmental to gather personally-identifying information. The amount and type of information that Reef Environmental gathers depends on the nature of the interaction. For example, we ask visitors who sign up at reefenvironmental.co.uk to provide a username and email address. Those who engage in transactions with Reef Environmental are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Reef Environmental collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Reef Environmental. Reef Environmental does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Reef Environmental may collect statistics about the behaviour of visitors to its websites. Reef Environmental may display this information publicly or provide it to others. However, Reef Environmental does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

If you use the ‘Contact Us’ or “Get a Quote” service we will receive an email which contains your name, email address, company name, phone number and the contents within the additional details field. This information will not be shared with any other organisations.

We have to hold the details of the people who have requested our services in order to provide them. However, we only use these details to provide the service to the person or organisation has requested and for other closely related purposes. The data controller of your personal information shall be Reef Environmental Solutions Ltd which is registered with the Information Commissioner’s Office with registration number ZA199565.
Personal information we collect from you, will be retained where we have an ongoing legitimate business need to do so (for example, to provide you with a service or to comply with applicable legal, tax or accounting requirements).

Reef Environmental discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Reef Environmental’s behalf or to provide services available at Reef Environmental’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Reef Environmental’s websites, you consent to the transfer of such information to them. Reef Environmental will not share potentially personally-identifying and personally-identifying information to anyone, other than to its employees, contractors and affiliated organisations, as described above, Reef Environmental discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Reef Environmental believes in good faith that disclosure is reasonably necessary to protect the property or rights of Reef Environmental, third parties or the public at large. If you are a registered user of a Reef Environmental website and have supplied your email address, Reef Environmental may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Reef Environmental and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Reef Environmental takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Reef Environmental uses cookies to help Reef Environmental identify and track visitors, their usage of Reef Environmental website, and their website access preferences. Reef Environmental visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Reef Environmental’s websites, with the drawback that certain features of Reef Environmental’s websites may not function properly without the aid of cookies.

Transfer of personal data outside the UK

We may need to transfer personal data to countries outside of the United Kingdom. When we export your personal data to a different country, we will take steps to ensure that such data exports comply with applicable laws. For example, if we transfer personal data outside the European Economic Area (EEA), such as to the United States, we will implement an appropriate data export solution such as entering into contracts with the data importer that contain EU model clauses or taking other measures to provide an adequate level of data protection.

Business Transfers

If Reef Environmental, or substantially all of its assets, were acquired, or in the unlikely event that Reef Environmental goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Reef Environmental may continue to use your personal information as set forth in this policy.

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Reef Environmental and does not cover the use of cookies by any advertisers.

Job applicants, current and former employees

Reef Environmental Solutions Ltd is the data controller for the information you provide during the process unless otherwise stated. If you have any queries about the process or how we handle your information, please contact us on the details at the bottom of the page.

What will we do with the information you provide to us?

All information you provide during the application process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.

We will not share any of the information you provide during Reef Environmental Solutions Ltd recruitment process with any third parties for marketing purposes. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format. We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.

What information do we ask for, and why?

We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary. The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for, but it might affect your application if you don’t.

Application stage

Applications may be received by email, physically by post or through a third-party recruitment agency. We may ask you for your personal details including name and contact details. We will also ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. Our recruitment team will have access to this information. You may also be asked to provide equal opportunities information. This is not mandatory information – if you don’t provide it, it will not affect your application. This information will not be made available to any staff outside of our recruitment team, including hiring managers, in a way which can identify you. Any information you do provide, will be used only to produce and monitor equal opportunities statistics.

Conditional offer

If we make a conditional offer of employment we will ask you for information so that we can carry out pre-employment checks. You must successfully complete pre-employment checks to progress to a final offer. We are required to confirm the identity of our staff, their right to work in the United Kingdom and seek assurance as to their trustworthiness, integrity and reliability.

You will therefore be required to provide:

Proof of your identity – you will be asked to attend our office with original documents, we will take copies.
Proof of your qualifications – you will be asked to attend our office with original documents, we will take copies.
You will be asked to complete a criminal records declaration to declare any unspent convictions.
We will contact you to complete an application for a Basic Criminal Record check via the Disclosure and Barring Service, which will verify your declaration of unspent convictions.
We will contact your referees, using the details you provide in your application, directly to obtain references

If we make a final offer, we will also ask you for the following:

Bank details – to process salary payments
Emergency contact details – so we know who to contact in case you have an emergency at work

How long is the information retained for?

If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 6 years following the end of your employment. This includes your criminal records declaration, fitness to work, records of any security checks and references.

If you are unsuccessful at any stage of the process, your CV and any other information you have provided until that point will be retained for 6 months from the closure of the campaign. If you would prefer us to delete your CV, please let us know by contacting us on the details at the bottom of this notice. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your rights

Under data protection legislation, you have rights as an individual which you can exercise in relation to the information we hold about you.

Complaints or queries

Reef Environmental Solutions Ltd tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

Access to Personal information

Reef Environmental Solutions Ltd tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’.

If we do hold information about you we will:

give you a description of it;
tell you why we are holding it;
tell you who it could be disclosed to; and
let you have a copy of the information in an intelligible form.

To make a request to Reef Environmental Solutions Ltd for any personal information we may hold you need to put the request in writing to the address provided below.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us on the details below.

Disclosure of personal information

In many circumstances we will not disclose personal data without consent, unless legally obliged to do or as part of contractual obligations with our customers (where you are a party to the agreement or service).

We may disclose your personal information to the following categories of recipients:

to third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Policy or notified to you when we collect your personal information.
to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
to enforce or apply our Terms of Use or other agreements or to protect Reef Environmental Solutions Ltd and its customers (including with other companies and organisations for the purposes of fraud protection and credit risk reduction)
to any other person with your consent to the disclosure.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.

How to contact us

If you want to request information about our privacy policy, you can email us or write to:

Reef Environmental Solutions Ltd
11 Moorhurst Road
St leonards on Sea
East Sussex
TN39 9NB

Privacy Policy Changes

Although most changes are likely to be minor, Reef Environmental may change its Privacy Policy from time to time, and in Reef Environmental’s sole discretion. Reef Environmental encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a reefenvironmental.co.uk account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.